Related to this: https://www.cricketstatz.com/support-forum/problems/extra-matches-played-online

By the way, that player report says he has played 1 match (not 5)?

Now he is showing as 7. Let me know when you want me to take a closer look.

He has only played the one game but yes the report says 7. I was playing with some match details and had the matches unapproved while looking for his name (have not found his name listed). I know the games he was listed in as an extra name but his name does not appear in the uploaded match details.

OK Can you give me an example match ID of a game that he was listed where he is not showing in the uploaded match details?

https://www2.cricketstatz.com/ss/editmatch2.aspx?id=105376

I will have to have a look at the CS11 match details when I get home and see how its listed in there and run a report against his name.

He is not actually listed as having played in that match.

Here are the matchID's where he is listed:

105372

105375

121181

126084

121400

129337

130955

So using match 105375 as the example.

If I go into the match report I see him listed as 12th and dnb.

If I log into admin and go to the match and untick the locked status and then go to details I can only see the 11 batsmen, not the 12th named person who I need to remove. See attached Images

I know what is happening now. When we imported from v11 it just took the 12th man as an extra batsman. Since you have your settings as 11 players per side then he is not showing in the innings editor.

Do you mind a quick experiment? Can you re-"save" that innings above and then re-run the match report and see if he drops off the batting list?

Yes, that appeared to work. Thanks for that

Great. You should be able to fix his entries up by just doing the same thing for the other matches/innings.

The alternative was to use the new build 11.4.20 of the software and re-publish.

Thanks for that. I did that to all of his matches last night.