I can't see any indication on the scorecard who is actually the keeper.
Here it is:
And the lineup:
The captain is clearly marked. Who is the wicket keeper? No one is marked as keeper as far as I can see.
Other matches in your comp have the keepers shown on the player line-up but your match doesn't. It tells me that there is no Keeper nominated in PlayHQ.
If there is no keeper marked then the import won't capture a keeper.
Your second issue is not being able to enter their name.
What happens when you type in the first two initials of their last name? Do they not show on the pick list? If they don't appear then see Q1 at https://www.cricketstatz.com/faq
Nothing happens when I enter the first two letter for either wicket keeper. then when I click out of the box the two letters disappear. In this ezample I am trying to enter Elise Hart for Uni,the same thing when I enter "Ho" for Holmes as the Valley keeoer.
I was about to check that for your database. Glad you sorted it.
So the wrap up for this one:
Keepers won't be imported when they are not tagged as keepers in PlayHQ
Players need to be active and play for the club of the selected team to show in the drop-down pick list
So I had a look at the match on PlayHQ.
I can't see any indication on the scorecard who is actually the keeper.
Here it is:
And the lineup:
The captain is clearly marked. Who is the wicket keeper? No one is marked as keeper as far as I can see.
Other matches in your comp have the keepers shown on the player line-up but your match doesn't. It tells me that there is no Keeper nominated in PlayHQ.
If there is no keeper marked then the import won't capture a keeper.
Your second issue is not being able to enter their name.
What happens when you type in the first two initials of their last name? Do they not show on the pick list? If they don't appear then see Q1 at https://www.cricketstatz.com/faq
(I will move this to Questions for the moment)
Nothing happens when I enter the first two letter for either wicket keeper. then when I click out of the box the two letters disappear. In this ezample I am trying to enter Elise Hart for Uni,the same thing when I enter "Ho" for Holmes as the Valley keeoer.
Do you mind just deleting Holmes out of the Valley Captain box - then type hol to see if Kira's name comes up as an option for you?
It should look like this:
No luck
@Pat Culpan Do you mind going to this site to check if your Javascript is enabled?
https://www.whatismybrowser.com/detect/is-javascript-enabled
It should say "Yes" at the top of the page.
Let me know
I've tried both Edge and Chrome with same result.
Fixed it, for some reason they were marked inactive. Sorry about that. Marked them active and game over.
How do I renew the database?
Click the Purchase link at the top of the admin panel to renew your subscription.
It should not expire until April 2024, we have already paid
You are correct. Sorry, I got an error message on one of the matches and confused it with an expiry. All good.