The System Issue section of the forum is for posting errors/bugs that you encounter with the Cricket Statz system. It is usually a result of getting an Oops error page when you try and do something or seeing incorrect data in a report.
If you are having troubles doing something and need help then please post up in the Questions forum instead.
If you would like the system to do something that it does not do then please post it up in the Suggestions forum.
If you are in any doubt then post in the Questions forum and we will later move it should it turn out to be a suggestion or a system issue.
Before posting, please do a search of the forums using the search bar at the top to see if any other users have a similar post. Also, if it is a data issue relating to matches entered some time ago then try re-saving the match & specific innings and see if it corrects the problem.
If you are seeing partnership calculation problems then please be sure you are putting accurate entries on the scorecard. Common data entry errors that cause partnerships to be miscalculated include incorrect FOW entries, incorrect batting order, not having DNB players at the end of the batting line-up or not listing the score when a player retires (notout) in the retirement section.
If you do have missing partnership info and it is causing problems with the calculations then tick the box for "Incomplete FOW". Partnerships for that innings will not be calculated and will be excluded from the partnership reports.
If you can't find your issue listed then:
Post up a title that gets to the point of the issue and is specific - please don't post up a "report broken" or similar as a title since it tells us, and others, very little about the issue
Post a detailed description of the problem - the more detail you can provide the better
If it is a report problem, be sure to include a URL link to the report in question. Click here for help on how to copy the report URL.
Post one issue per thread so we can track it. Please avoid posting multiple issues in a single thread.
There is no point in linking up the Oops error page since it contains no info that can help us. What is more helpful is to let us know what you clicked to get the error page.
After the issue/problem is fixed we sometimes ask that you confirm that it is fixed. Please assist by responding. This helps us close off issues that have been solved. We will lock responses to any problem once solved. Please post up a new issue thread for any new issues that may arise.