Hi there, we have a few players who have also become umpires and scorers, and our database shows these people with a consistent CS ID. I'm adding a new scorecard with a first-time scorer (current player as well) and I'm having trouble matching up the records - I tried to add a different ID for the new official record then match the players, but CS delivers an error message. Many thanks, Stephen G. Jones.
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Hi,
To start off - I just want to check that you are aware that we split the players and officials some time back:
The short version is that players and officials are now separate. Are you adding your new scorer to the officials list? (In the Setup drop-down menu)
Does that solve your problem? Let me know.
Hi Mark, thank you very much for your reply. I must admit that I was not aware of that change, so I've added a new Official ID for the player and approved the match. Regards, SGJ.
Hi Stephen,
I am glad to hear that it sorted your problem. Thanks for confirming.