I am trying to configure my settings so players' firstnames appear on the reports.I have changed the player name format in Web Items:But only the initial is displayed:What am I doing wrong?
MarkJan 05, 2021Hi Ian, can you post up a link to this report that you are running? I suspect it is a club-filtered report but can't tell from the screenshot.
MarkJan 05, 2021OK I have looked into this some more. The problem is that you are operating in a single club capacity but your database pre-dates our single club mode - so it is getting a bit confused. I am going to switch you over to single club mode and all will become easier.Are you ok with this?
MarkJan 05, 2021@Ian Thompson OK All done. It is now a single club database and you will have noticed that the player names are now showing as per your setting.
Hi Ian, can you post up a link to this report that you are running? I suspect it is a club-filtered report but can't tell from the screenshot.
OK I have looked into this some more.
The problem is that you are operating in a single club capacity but your database pre-dates our single club mode - so it is getting a bit confused. I am going to switch you over to single club mode and all will become easier.
Are you ok with this?
That's fine.
I'm only interested in my club's stats anyway.
@Ian Thompson OK All done. It is now a single club database and you will have noticed that the player names are now showing as per your setting.