Frequently Asked Questions

Q. I am the statistician for my cricket association and want to deploy Cricket Statz Professional to all of our clubs.  What is the best license scheme for me?

The bulk club-wide license scheme has been designed for entire associations and offers major discounts when more than 6 club-wide licenses are purchased.  You will need to purchase a club-wide license for each club in your association. See the purchase page for details on club-wide licensing.

Q. How does the single user license differ from the club-wide license.

The single user license allows a single, named person to use Cricket Statz.  It is not a concurrent license.  The license can only be used by the named user.  The license can be transferred to another individual within a club if the original named user no longer uses the application.

The club-wide license allows unlimited use of the application by members of a single, named club.  It is a multi-user license.

Q. I have purchased a several licenses under the Bulk Club-wide discount license scheme for the entire association. How do I set up my clubs with Cricket Statz Pro so that our clubs can start sending me match details each week?

First, you need to have each club download the Cricket Statz Pro application.  Upon purchase, each Club would have received an email with a web site address, username, password and registration code for access to the professional edition download site.  Ask your clubs to download and install the application.

Second, it is best if you prepare a blank database with all of the clubs, teams, grades and grounds pre-loaded.  This saves your clubs having to do this themselves and introduces consistency in naming conventions.  Send this database (a .CSD file) to your clubs and have them use it as the starting point for their database.

Third, instruct each club to enter match details at the end of each week and then have them EXPORT the match details from the Tools menu of Cricket Statz.  They can either email you the export file (a .MXP file) or save it to a floppy disk. 

Q. How often is Cricket Statz upgraded and how much are upgrades?

Cricket Statz is constantly being improved. This has been occurring at regular intervals since the application was first released in 1997. Typically we release 3 to 4 minor versions (point releases) per year with several new features. Point releases are always available at no charge.  For example, all 2007 edition releases are free to existing 2007 edition customers.  

Major release upgrades are offered at a discounted rate to eligible existing customers.  See the purchase page for details of upgrade eligibilty and pricing.

Q. I have purchased a new computer. How do I move my Cricket Statz data?

You first need to re-install Cricket Statz on your new computer. Refer to the email that was provided upon purchase for details on how to download and install Cricket Statz. Once this has been done, locate your Cricket Statz database file (normally with a .csd extension) and copy this single file across to your new computer. The .csd file contains your entire database. Simply open this file on your new computer and you will be done.

Q. Does Cricket Statz work on a Mac?

Cricket Statz does not run natively on a Mac. However many users report success with running Cricket Statz under a windows emulator. Please keep in mind that we do not support the product when running under a windows emulators on a Mac.

Q. I would like to know the process for importing an MXP file but the trial version won't allow me to see this.

Cricket Statz 2007 Pro allows users to import matches that have been exported by Cricket Statz or SportStatz. The Pro user will select the import option from the file menu and then select the MXP file to be imported. Cricket Statz will attempt to match teams, clubs, players, grounds and grades from the MXP file with entries in its database. Where it cannot make a match, it asks the user to select the corresponding record or create it as a 'new' entry. Cricket Statz will remember this selection for future.

Sometimes users will send different innings of the same match - this is fine, Cricket Statz will first look to see if the match already exists and then import whatever data has been sent through. Match consistency checking is not done during the import process but can be easily done later by opening the match and hitting 'Save'.

Q. We recently purchased the Standard Edition and wish to move to the Professional Edition to take advantage of the advanced features. Can we do this?

Absolutely. We offer a discounted upgrade to the Professional Edition for existing customers.  Most customers that have recently purchased any of our earlier versions can take advantage of this discount and upgrade their license. See the purchase page for details of upgrade pricing and eligibility.

Q. We purchased the Professional Edition - Single User License and wish to move to the Professional Edition - Club Wide license so that other team managers and scorers in our club can use the program. Can we do this?

Absolutely. We offer a discounted upgrade to the Pro Club-wide license for existing customers.  See the purchase page for details of upgrade eligibility and pricing.

Q. I have several players that have played with different clubs during their career. Is it possible to allow a player to play for two or more clubs and how do I set it up?

Most certainly! Although Cricket Statz will enforce that a player be a member of only one club at any point in time, changing that club during or after a season is permitted (as the player moves from one club to the next).

The way to do this is to have only ONE record for the player. This will ensure that career statistics are preserved. Do not be tempted to have multiple records for the player for each club in which he/she plays. When this player changes clubs, simply change the club in the player setup screen. All the matches that the player has played with previous clubs will still be preserved. Additionally, this player will still show up on statistics reports for the previous clubs even though he/she no longer plays for that club.

Q. How do I export and import matches?

You can export matches using the Tools/Export option in the program.  This will export your selected matches to a text based .MXP file.  This can be done by both the professional and standard editions.

To import these matches into a new database, you will need the Tools/Import feature of Cricket Statz Pro.  Select the .MXP file and the matches will be imported into your database.

Do not try and import the main database file (.CSD). It simply will not work.

Q. My competition has complex rules for awarding competition points.  Cricket Statz only caters for Win, Loss, Tie, Draw, No Result.  How can I manage my points correctly?

Every association has a different way of scoring competition points. Some have very complex rules indeed. Rather than trying to cater for every single possibility in the world, the Cricket Statz match screen has a field for bonus competition points. You should use this field to add or subtract points on a match by match basis to comply with your association points requirements.

Q. I would like coaches and team managers to enter scorecards online so that I can import them into Cricket Statz Pro.  How do I do this?

Our SportStatz service has been established to provide this function.

Q. I coordinate all of the scorecards for an entire cricket association. How can I use Cricket Statz to make scorecard collection easier?

This is one of the biggest features of Cricket Statz Pro. Simply issue all of the clubs in the association with the evaluation (free) version Cricket Statz so that they can enter scorecards for their own teams and then email these to you. As an owner of Cricket Statz Pro, you will be able to import these directly into your database at the click of a button!  Alternatively, our SportStatz service provides match results collection functions and matches can be imported into Cricket Statz Pro.

Q. How do I interface Cricket Statz to the Eddson Willow Cricket Scorebook application?

The Eddson Willow Cricket Scorebook is designed to allow real-time scoring to be performed while a match is in progress.  Willow Cricket Scorebook will allow you to export matches in an .MXP format.  These matches can then be imported by Cricket Statz Pro users.

Q. What does Cricket Statz Professional offer over Cricket Statz standard?

Cricket Statz Pro allows you to generate a complete set of statistics web pages at the push of a button. Cricket Statz Pro also allows you to import matches that have been entered by others and from historical text based scorecards. The Pro edition also features a competition points table report. These features are ideal for those clubs and associations that deal with players in several different grades.

Q. When generating end of season reports in my word processor, I notice that the text output from Cricket Statz does not line up in neat columns. How do I fix this?

Simply select the font type as a fixed width font and all the columns will line up perfectly. A good font for this is Courier New.

Q. My hard drive crashed and I have lost my registration and download details. How can I get these re-sent to me?

Customers with supported product can click here to have their registration details emailed to them.

Q. What limit is there on the number of matches and players that I can enter into Cricket Statz?

There is no limit on the number of matches or players for a Cricket Statz database other than the size of your hard drive. As a rule, 100 matches will consume around 400kB of hard drive space.

Q. Should I create a new database for every new season?

No. You should keep adding match data to a single database so that you can maintain all records in a single file. You can easily run season reports from the single database by limiting the date range when you run the report.

Q. My club has various junior competitions, grouped by age, and various grades of senior competition. How should I set up my databases?

This is a very common requirement. All games in your senior competition should be entered into a single database. This will allow senior players to easily move up and down grades during the season, if required. Statistics can easily be produced on a per grade basis (if required) by selecting that grade when running the reports. The junior database should be treated the same way as the seniors, that is, having each age group as a different grade. It is probably wise to separate the junior and senior databases simply because players usually do not move back and forth between the two.